Refund policy

3abayad.com is operated by A.H.2 S.A.R.L (Commercial Register Beirut No. 1033763, Ministry of Finance No. 4053868), Lebanon.

No returns on chilled food

Our egg whites are a perishable, refrigerated food. Once a bottle has left our cold chain we can’t check how it was stored, and we can’t resell it, so we can’t accept returns or exchanges after delivery. This is a food-safety rule.

Damaged or wrong items

If your bottle arrives damaged, or you receive the wrong item, contact us within 48 hours of delivery on WhatsApp (+961 70 072 344) or at hello@3abayad.com with your order number and a photo. We’ll review it and replace the item or refund you.

When we can’t refund

• A change of mind.
• Bottles that have been opened or partly used.
• Bottles kept out of the fridge after delivery.

How refunds are paid

An approved refund goes back the way you paid: in cash, or by Whish transfer.

Questions before you order?

Ask us on WhatsApp or at hello@3abayad.com. We deliver within Lebanon only.